SHIPPING
Jlenee Creative partners with alternate production companies to create quality products of your choice (This applies to Print Items ONLY). The shipping process depends on the store selection and seasonal demand. Please be aware of the shipping selection you choose during checkout. A confirmation email with tracking will be sent to the email provided once your order is completed from production. The expected time frame is listed below for review:
General Time Frame (Production and Arrival)
- Standard : 8-10 Business Days
- Express : 5-7 Business Days
- Priority : 3-5 Business Days
Original Paintings are shipped withing 5-10 business days.
REFUNDS
I want my customers to be satisfied with every purchase. If for some reason your item arrives DAMAGED we would be happy to send you another item at no additional cost.
THE FOLLOWING ITEMS ARE FINAL SALE:
Custom orders
Original Paintings
In particular circumstances, a partial refund or full refund may be provided solely on the discretion of the artist.